Privacy Policy
Effective Date: March 28, 2026
WaterDamageCharlotte.com operates as a marketing website for emergency water damage restoration services in Charlotte, North Carolina. This website is operated by Emergency Restoration Team (“Company,” “we,” “our,” or “us”).
This Privacy Policy explains how we collect, use, and protect your information when you visit our website or submit a service request.
Information We Collect
When you use our website, we may collect the following information:
- Full name
- Phone number
- Property address
- Email address (if provided)
- Description of property damage
- IP address
- Browser and device information
How We Use Your Information
We use collected information to:
- Respond to emergency water damage service requests
- Contact you regarding your inquiry
- Provide inspection scheduling and estimates
- Improve website functionality and performance
- Track advertising performance
Advertising & Tracking Technologies
We use third-party tools including:
- Google Analytics
- Google Ads Conversion Tracking
- Meta (Facebook) Pixel
These services may collect anonymized data such as IP address, pages visited, device type, and interaction behavior to measure advertising effectiveness and improve marketing performance.
You may opt out of personalized advertising by visiting:
Cookies
This website uses cookies to enhance user experience and improve advertising analytics. Cookies may collect non-identifiable browsing data. You may disable cookies in your browser settings.
Information Sharing
We do not sell, rent, or trade your personal information. Information may be shared with licensed restoration professionals affiliated with Emergency Restoration Team solely for the purpose of responding to your service request.
Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
Your Rights
You may request access, correction, or deletion of your personal information by contacting us using the details below.
Contact Information
Emergency Restoration Team
Charlotte, North Carolina
Phone: (704) 525-4552
Email: info@247ert.com
If you have questions regarding this Privacy Policy, please contact us using the information above.