Burst pipe, flooded basement, storm flooding, or appliance overflow — we arrive in approximately 60 minutes. Fast water extraction, structural drying, and flood cleanup across Charlotte NC, Gastonia, Fort Mill SC and surrounding areas. IICRC certified. Insurance handled start to finish.
No stock photos — this is what our crew actually handles across Charlotte NC homes and businesses.
Commercial office flooding — every minute before extraction adds cost.
Calibrated meters find hidden moisture behind floors and walls, not just what's visible.
Baseboards pulled, subfloor exposed, and extraction underway to stop damage from spreading.
Don't wait until visible flooding forces your hand. These warning signs mean water damage is already happening inside your Charlotte NC home or business.
Any standing water — from flooding, burst pipes, or overflow — requires immediate water extraction to prevent structural damage and mold within 24–48 hours.
Brown or yellow stains on ceilings often signal hidden leaks that are actively spreading moisture inside walls and insulation.
A persistent musty smell means trapped moisture — often behind drywall, under flooring, or in crawl spaces. Mold can begin growing within 24 to 48 hours in Charlotte's humid climate.
Hardwood, laminate, and vinyl flooring warp when moisture gets underneath the surface. Even after visible water is gone, moisture keeps spreading.
Bubbling, cracked, or peeling paint signals moisture building behind drywall — a clear sign water damage restoration can't be delayed.
Tripping breakers or dead outlets near wet areas are a serious warning sign. Water and electricity create an immediate safety hazard.
This crawl space started as a slow, unnoticed leak. Left alone, water finds insulation, framing, and subfloor — and Charlotte's humid climate turns that into mold within 24 to 48 hours. What could have been a same-day extraction becomes a multi-week structural rebuild. The single biggest factor in your final cost isn't the leak — it's how long it sat before someone called us.
📞 Call Now — Don't Let It SitEmergency Restoration Team (ERT) is not a franchise — we're a locally owned, IICRC certified restoration company based in Charlotte, NC. When your home or business floods, the crew that answers the phone is the same crew that shows up at your door, usually inside the hour.
We've built our reputation on speed, certified technical standards, and taking the insurance paperwork off your plate — so you can focus on your family or your business while we handle the water.
Founded to serve Charlotte, NC and the surrounding metro — including Gastonia, Matthews, Huntersville, Fort Mill SC, and Rock Hill SC.
Every technician is IICRC certified — the industry standard your insurance company recognizes for approved claims.
Available 24 hours a day, 7 days a week, 365 days a year — including holidays.
Charlotte's climate — heavy summer storms, freezing winter pipes, and rapid temperature swings — creates year-round water damage risk for homeowners and businesses.
Frozen or corroded pipes, sudden pressure failures, supply line breaks.
Storm flooding, overland water intrusion, creek overflow.
Foundation seepage, sump pump failure, storm drain backup.
Washing machine, dishwasher, water heater, or refrigerator line failures.
Storm-damaged or aging roofs allowing water into ceilings, walls, and attics.
Hurricane and tropical storm remnants frequently reach Charlotte NC.
We follow a proven, IICRC-compliant process — the same standard required by insurance carriers.
We arrive in approximately 60 minutes and use thermal imaging, moisture meters, and hygrometers to map the full extent of the damage — including hidden moisture behind walls and under flooring.
Industrial submersible pumps and truck-mounted vacuum systems extract standing water rapidly from carpets, hardwood, subfloors, and walls.
High-volume air movers and commercial dehumidifiers dry the structure. We monitor moisture levels daily to confirm complete drying and prevent mold before it starts.
All affected surfaces are professionally cleaned and treated with antimicrobial agents to eliminate odor-causing microbial growth.
Once drying is verified, our team handles drywall, flooring, painting, and full repairs — one company for every step.
Charlotte's warm, humid climate means mold growth after water damage is a real, fast-moving risk. This is what untreated moisture behind a cabinet looks like after just a few days — the longer moisture sits, the more it costs to fix. Our rapid extraction and structural drying is designed to dry your property out completely before mold has a chance to establish.
A bathroom restored after water damage — same footprint, fully rebuilt.
Real reviews from homeowners and businesses across Charlotte, Gastonia, Matthews, Fort Mill SC, and surrounding areas.
"They were at my Charlotte home within an hour of my call. A pipe burst in our kitchen and water was everywhere. They extracted all the water, dried everything out completely, and handled every detail of our insurance claim."
Sarah M.
Charlotte, NC — Burst Pipe Water Damage
"Called after finding our basement completely flooded. They responded fast, walked us through the whole process, and made sure no mold developed afterward."
James T.
Ballantyne, NC — Flooded Basement Cleanup
"After a bad storm hit our Fort Mill home we had significant water damage throughout. They managed our entire insurance claim without any hassle on our end."
Linda W.
Fort Mill, SC — Storm Water Damage
Answers to the questions homeowners ask most.
We serve Charlotte NC and the entire Charlotte metro — on both sides of the NC/SC state line — 24 hours a day, every day of the year.
📞 (704) 525-4552Resource Center — Helpful & Authoritative Links
Not sure about the extent of your water damage? Our IICRC certified technicians provide free, no-obligation property assessments — and document everything your insurance carrier needs.
We respond in minutes — or call (704) 525-4552 now.
